Shipping policy

 

At FayClean, we bring professional-grade cleaning—trusted by Egypt’s top 5-star hotels—directly to your home. We are committed to delivering your order quickly, safely, and with the same level of quality our parent company, Dynachem Egypt, has upheld since 2005.

Order Processing Time

To ensure safe and careful packaging, orders are processed and prepared for shipping within:

  • 2–5 business days for all Egyptian cities.

 Estimated Delivery Time

We ship through trusted delivery partners, and most orders are delivered within:

  • 2–5 business days depending on your location and courier availability.

 Shipping Fees

Shipping rates are automatically calculated at checkout based on your delivery location.

 Important Notes

  • If the courier cannot reach you after 3 attempts, the order may be returned.

  • Please check your package upon delivery.

  • For any issues, please contact us within 24 hours of receiving your order.

 Contact Us

Our FayClean customer care team is here to assist you:

  • Email: E-commerce@fayclean.com

  • Phone: +201001797511

We’re dedicated to bringing hotel-level cleanliness and care straight to your home.